INTERNATIONAL PRIVACY & COOKIE POLICY
1. NHMCL Limited T/A Household Waste Collections, registered in England 06699160 at 17-19 Swanwick Lane, Milton Keynes, MK10 9LD hereinafter referred to as ‘The Company’, ‘We’ or ‘Us’. ‘Associated Company’ means as defined in the United Kingdom Companies Act 2006 or any re-enactment thereof are committed to protecting and respecting your privacy. This sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following Privacy Policy to understand how we will collect, use and transfer information about you.
2. This Policy should be read in conjunction with our International Terms & Conditions which shall remain and are the superior document should any conflict between the two arise.
3. This policy relates to the use of this website www.hwcuk.com and the Company’s various Websites or components.
4. By accessing and using any part of this website (the “Website”) you will be deemed to have consented to the collection and use of your information in accordance with the terms of this Privacy & Cookie Policy. If you do not consent to the processing of your information in accordance with the terms of this Privacy & Cookie Policy please leave this Website immediately and do not access or use the Website in the future.
5. For the purpose of the United Kingdom Data Protection Act 1998 (the “Act”), the data processor is Property UK Lettings Limited Ltd registered in England 12003215 at 17-19 Swanwick Lane, Milton Keynes, MK10 9LD s and registered with the UK Information Commissioner’s Office number ZA439917. The Website is operated by Property UK Lettings Limited.
INFORMATION WE COLLECT FROM YOU
6. We may collect and process the following data about you:
i. Information you give us: You may provide information by filling in forms on the Website. This includes information you provide (for example, your name, address, telephone number, email address, credit card information, etc.) at the time of registering to use the Website, purchasing goods and/or services, registering as an independent Property Investors Worldwide Affiliate, posting material or requesting further services. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
ii. We may automatically collect details of your visits to the Website (including, but not limited to, IP address, traffic data, location data, weblogs and other communication data) and the resources that you access. The information we collect may also include records of correspondence and information you provide to us if you contact us via this Website.
iii. Details of transactions you carry out through our Site and of the fulfilment of your orders.
iv. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties including, but not limited to, business partners, sub-contractors in technical, payment and delivery services, advertising & marketing agencies, affiliate networks, analytics providers, search information providers, credit reference agencies and may receive information about you from them.
7. Our Websites are intended for use by persons ages 18 and older. We do not knowingly collect or use information from unsupervised individuals under the age of 18. Any individual under the age of 18 who uses our Websites must have the consent of or be under the supervision of a parent or guardian.
8. The company consent to the collection of personal information in accordance with this Policy and the terms of the Property Investors Worldwide Affiliate Application & Agreement executed by them.
9. Scrutare Software Users consent to the collection of personal information in accordance with this Policy and the terms our International Terms & Conditions [link].
10. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. For information on the cookies we use and the way we use them see below.
11. IP Addresses – We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregated information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
STORAGE OF INFORMATION
12. The data that we collect from you will be transferred to, and stored in the United Kingdom, as well as destinations outside the European Economic Area (the “EEA”) including the USA. Some of these countries do not have laws in place to protect your information.
13. The data may also be processed by staff operating outside the EEA who work for, or contract to us or for one of our vendors or suppliers. Such staff may be engaged in, among other things, the fulfilment of orders, the processing of payment details, the delivery of packages and the provision of administrative, customer service or other support services. By submitting your personal data, you agree to this transfer, storing or processing and to your data being disclosed to such third parties irrespective of their location for the purposes set out in this policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy in the areas outside the EEA. We will retain your information for a reasonable period of time or for as long as the law requires.
14. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Where we have given you (or where you have chosen) a Personal Identification Number (PIN) which enables you to access certain parts of the Website, you are responsible for keeping this PIN confidential. We ask you not to share a password with anyone.
15. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
16. We may use and analyse the information we collect, in accordance with the provisions of the Act, so that we can administer, support, manage, improve and develop our business and optimise your experience on our Website.
17. We use information held about you in the following ways:
i. To provide you with information, products or services that you request from us or which We feel may interest you, where you have consented to be contacted for such purposes.
ii. To carry out our obligations arising from any contracts entered between you and Us, including the fulfilment of orders and services and the payment of commissions. Our products are sold through our network.
iii. To allow you to participate in interactive features of our service, when you choose to do so.
iv. To notify you about changes to our service.
18. We undertake that we will not sell, transfer or share any Personal Information about you to any third parties outside of ourselves and our approved partners, except under extraordinary circumstances as may be required by law or to protect legal rights. We may also use your data, or permit selected trusted third parties who have agreed to comply with our privacy policy to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email, post or telephone.
DISCLOSURE OF YOUR INFORMATION
19. We may disclose your personal information to any member of our ‘group’, which means our subsidiaries, Associates and Partners.
20. We may disclose your personal information to third parties:
i. To assist in the operation of the Website and the provision of the Products or Services to you.
ii. In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets and their professional advisers.
iii. If substantially all of our assets or a member of our ‘group’ are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
iv. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our International Terms & Conditions, Property Investors Worldwide Affiliate Application & Agreement and other agreements; or to protect the rights, property, or safety of ourselves, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction or crime detection or prevention.
YOUR RIGHTS
21. You have the right to ask us not to process your personal data for marketing purposes (“opt out”). We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to opt out by checking certain boxes on the forms we use to collect your data or at any time by contacting us at accounts@ren-techsolutions.co.uk or by contacting customer service at help@puklltd.co.uk and placing “privacy” in the subject line.
22. Our Websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own security, privacy and cookie policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
23. The Act gives you the right to access information held about you. You may also ask us to make changes to the information we hold about you to ensure that it is accurate and kept up to date. If you wish to do this, please send your request to customerservice@propertyinvestorsworldwide.com with “information request” in the subject line. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
GENERAL
24. We reserve the right at our discretion to make any changes to this Privacy & Cookie Policy. Any amendments to this Privacy & Cookie Policy will be immediately effective upon posting on the Website and your continued use of the Website following any such change will constitute your acceptance of such amendments.
25. If any provision of this Privacy & Cookie Policy is held to be illegal, invalid or otherwise unenforceable that shall not affect the legality, validity or enforceability of the remaining provisions, which shall remain in full force and effect.
COOKIES
26. The Website uses cookies to distinguish you from other users of the Website, to place items in your shopping cart and to assist your use of the Website. A cookie is a small text file that we store on your browser or the hard drive of your computer if you agree. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
i. Cookies help us to improve our Website and to deliver a better and more personalised service. They enable us:
ii. to store information about your preferences, and so allow us to customise the Website according to your individual interests;
iii. to speed up your searches; and
iv. to recognise you when you return to the Website.
27. You may refuse to accept cookies by activating the setting on your particular browser which allows you to refuse the setting of cookies. However, if you select this setting you may limit the functionality of certain parts of the Website, including online purchasing. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.
28. We use the following types of cookies:
• Strictly necessary cookies. These are required for the operation of our Website, for example, to enable you to log into secure areas of the Website.
• Analytical cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it.
• Functionality cookies. These are used to recognise you when you return to our Website, which allows us to personalise our content for you, greet you by name and remember your preferences.
• Targeting cookies. These record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
29. You can find more information about the individual cookies we use and the purposes for which we use them in the table below: [insert the table or link]
Questions, comments and requests regarding this Privacy & Cookie Policy are welcomed and should be addressed to:
NHMCL Limited
27 Old Gloucester StreeLondon
WC1N 3AX
Phone: 01908 011175
Or you may complete the online form at > Contact Us
PLEASE PRINT A COPY OF THIS AGREEMENT FOR YOUR RECORDS AND PLEASE CHECK THE WEBSITE FREQUENTLY FOR ANY CHANGES TO THIS AGREEMENT.
V01 Rev 01.01.15 © NHMCL Ltd 2023
